Privacy Policy

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Subscribe to our newsletter
• Fill out a form
• Contact us for support

This may include: name, email address, phone number, date of birth, educational institution, and exam preferences.

Academic Information

To provide personalised learning experiences, we collect information about your:

• Test scores and performance data
• Study progress and activity
• Subject preferences and weak areas
• Practice questions attempted and results

Technical Information

We automatically collect certain information when you visit our platform, including:

• IP address and device information
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website addresses

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account.
• Provide personalised learning recommendations.
• Track your academic progress and performance.
• Generate performance reports and analytics.
• Improve our platform and develop new features.
• Send administrative information and updates.
• Respond to your inquiries and provide customer support.
• Send marketing communications (with your consent).
• Prevent fraudulent activity and ensure platform security.
• Comply with legal obligations.

3. How We Share Your Information

We may share your information in the following situations:

4. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest.
• Regular security audits and updates.
• Access controls and authentication mechanisms.
• Employee training on data protection.
• Secure data backup and recovery procedures.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information.
• Objection: Object to the processing of your personal information.
• Portability: Request the transfer of your data to another service.
• Withdraw Consent: Withdraw consent for marketing communications.

To exercise any of these rights, please contact us at admin@lernpi.ai

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and store certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform.

7. Children's Privacy

Our platform is designed for students preparing for competitive exams. For users under the age of 18, we require parental or guardian consent before collecting personal information. We are committed to protecting the privacy of minors and comply with applicable laws regarding children's data protection.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfil the purposes described in this policy. When you delete your account, we will delete or anonymise your personal information within 90 days, except where we are required to retain it for legal or regulatory purposes.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

11. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us: